In disputes suitable for mediation, an impartial process allows the parties to identify their interests, evaluate legal positions and explore possible terms of settlement. Whether an agreement is reached remains entirely for the parties to decide.
- Assessing disputes that fall within the scope of the Mediation Law
- Conducting communication and negotiation between the parties
- Exploring settlement before court proceedings are started
- Concluding the process in the proper form where agreement is reached
The process is conducted with due regard to equality of the parties, voluntary decision-making, mediator impartiality and confidentiality.